Client Nineteen comes in for a full leg and bikini wax. Because of the new rules, we never know who we’re getting or when, so when Miss Marci comes back with the clipboard and says, “Virginia, you’re up!” I am …

There are a lot of Tip Jar stories that I haven’t told you, either because they seem kind of run of the mill (yet another European facial on yet another middle-aged lady for yet another $5 tip) or because I’m …

Client Nine is a tiny girl with big eyebrows.

When I go out to the reception area to get her, she jumps right up when I call her name. And the woman sitting next to her says to me, “Don’t …

Client Eight is a shy 16-year-old girl with a small bit of acne around her hairline. (Hair products, people. Hair products.) I ask if she has any concerns about her skin and she immediately starts talking about her break-outs: “I …

So, remember Client Seven, the 70-year-old lady getting her first facial, despite (or perhaps because of) a host of medical problems including fake knees and high blood pressure?

Well, I must have done something right, because tonight she’s back.…

Seven is the first client that I have to worry I might kill.

She’s 70 and she’s never had a facial before. We ask every client to fill out a consultation form, letting us know any contraindications for their service, …

On Wednesdays, most of the students at Beauty U sit through their weekly dose of Scott’s Beauty Business Sense, except for a handful of seniors and those of us who abstained. In theory, that means Beauty U doesn’t …

Tip Jar: Where you get the back story on every tip I make at Beauty U.

Now that there’s only one senior student left in Beauty U’s night program, all bets are officially off on that whole “juniors can’t work …

I’ve decided to start a new blog category called “Tip Jar,” where we’ll track how much I make in tips working on clients at Beauty U. And because tips make up such a significant portion of the average salon worker’s …