There are a lot of Tip Jar stories that I haven’t told you, either because they seem kind of run of the mill (yet another European facial on yet another middle-aged lady for yet another $5 tip) or because I’m just not quite sure how to explain the encounter or what conclusion we can draw. I’m solving all these problems by giving you this (not at all chronological) list of some of the latest, with the salient facts, but not much else. It’s like Choose Your Own Adventure day, only you can Draw Your Own Conclusions instead.
- Client Twelve: Is a middle-aged woman with red hair, who comes in for a European facial. I leave her to change and step back in a few minutes later. “Don’t be alarmed — I took my hair off!” she says cheerfully, now wearing the kind of black nylon head wrap I usually associated with a more shall we say urban aesthetic? Tips me $6. Comes back three weeks later for a salt scrub where she tips me $10.
- Client Thirteen: Tells me she has MS when I ask if she has any health conditions that might contraindicate an eyebrow wax. We agree that’s not really relevant here and proceed. She’s very sweet and gushes over what I do to her brows; “They’ve never looked this great!” I like her a lot. No tip.
- Client Fourteen: Comes in for a cellulite wrap and spends the whole time telling me about how she volunteers with her church and was called to adopt two children from Ethiopia. Plus she needs to lose weight. Is a size zero. Tips $10.
- Client Fifteen: Is a very old and deaf man who has come in while his daughter gets a haircut. She asks me to trim his brows. They are crazy old man brows. I do my best. She tips me $3.
- Client Sixteen: Is an Italian man who has come in for a haircut and wants his brows trimmed. He is very nervous that I not “make him look like girl.” I do my best. He doesn’t tip.
- Client Seventeen: Turns out to be the daughter of Client Seven, how about that? And here I learn a lesson about assumptions, because while Seven painstakingly tipped me $3 for a heck of a lot of work, Seventeen tips $10 for a European Facial and eyebrow wax, and spends the whole night telling me about her yacht club membership, her son’s fancy private school, and how, when she goes on cruises, she packs her own booze in Listerine bottles so she doesn’t have to pay cruise ship bar prices. The next night, Seventeen comes back with Seven, who tells me all about her latest diet while I give her a European. This time I get $4.
- Client Eighteen: Comes in with her daughter for European Facials. Are perfectly lovely and enthusiastic and tip Meg and I each $5. After we wave them off, Meg says, “Why can’t they all be like that?” And we go for doughnuts.
Oh and on the subject of tipping: A lot of you have asked me what’s considered an appropriate tip, from the esthetician’s perspective. I’m sure it varies place to place, but at Beauty U, we hope for 20 percent, so $5 on a $25 European Facial. If we get more ($10 tips are not unheard of!), we are completely jazzed. If we get less, we complain.
And if you have a coupon, or the service itself is discounted in some way, it is classy to still tip based off the regular price, especially if you’re in a setting where workers are really tip-dependent. At Beauty U, we don’t get paid anything else and in fact are paying gobs of money for the privilege of working on you. At many “discount” salons, workers are paid a pretty low day rate on the assumption that they’ll make it up in tips. I don’t think that’s happening.
Tip Jar Total: $138-ish. Which keeps me in Diet Coke and Mac Snack Wraps during break. And that’s about all.
Okay. Here’s my question. And perhaps you can’t answer this because, you know, you’re on the other side of the salon and you’re not doing hair, but what about tips on an expensive hair service, such as highlights? My highlights cost $150, and I generally tip $25, which is just over 16%. I guess I could be tipping $30, which is straight-up 20%, but I’m also tipping the shampoo person $5, and suddenly I’m paying $185 to get my hair done. (And that doesn’t include a hair cut, btw.) It’s just a $5 difference, though. Am I being chintzy? Should I just suck it up and tip $30?
I am constantly fascinated by stories of the general population. Almost makes me miss my days working retail – didn’t get tips or commissions, but people (and what they were willing to spend or not) will always surprise you!
I really liked this post. I love the little stories, and you tell them so well.