…Who are the beauty industry stars that the people in class aspire to be? Is Miss Jenny a role model? Are there big six-figure earners people look up to? Does anyone aspire to a Hollywood-style job as
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…Who are the beauty industry stars that the people in class aspire to be? Is Miss Jenny a role model? Are there big six-figure earners people look up to? Does anyone aspire to a Hollywood-style job as
I admit to being fully impatient with anyone who thinks a tax on tanning salons is a bad idea. Of course, thus far, that group is mainly limited to tanning salon owners (shock) who feel their “one little industry” is …
So are you guys sick of facials yet? I’ll admit, I am — and I still have 59 more to do before I graduate. But this week, we’re taking a hiatus from cleanse-exfoliate-massage-mask-tone-moisturize to learn about body treatments. Which means: …
Last week, when I was finishing up my Three Months Down report, commenter Kate Ashford asked:
…I have a question: How does the working-on-not-fellow-students clients thing work? Do people know you’re students? Do they get a discount? Does the beauty
Here’s the secret to have a successful salon or spa in one word:
Upselling.
Our goal, as soon as you walk in the door, is to convince you that hey, actually, a more expensive facial would be more beneficial for …
The Three Month State of Beauty U Report continues.
Okay, I’ve told you that we’re sleep deprived and living on junk food. Now let’s talk wardrobe. The first few weeks at Beauty U, we took the dress code seriously: …
My 600-hour adventure in esthetics school. Learn about the project or catch up with weeks 1-9.
Stephanie and I are talking about how she did just fine with Monday’s alpha hydroxy acid peel, while I cried like a little …
My 600-hour adventure in esthetics school. Learn about the project or catch up with weeks 1-9.
Here’s how Milady’s explains a chemical peel, which is where an esthetician paints your face with glycolic acid (a kind of alpha hydroxy …
An excerpt from our packet on “People Skills:”
…WHY CUSTOMERS QUIT
1% DIE
3% MOVE AWAY
5% OTHER FRIENDSHIPS
9% COMPETITIVE REASONS
14% PRODUCT DISSATISFACTION
68% QUIT BECAUSE OF ATTITUDE OF INDIFFERENCE TOWARD CUSTOMER BY SOME EMPLOYEE.
REMEMBER, YOU REPRESENT
My 600-hour adventure in esthetics school. Read about the project or catch up with weeks 1-9.
I think we’re all getting itchy about facials. It feels like we’ve been doing them for 100 weeks (reality: about five) but we …
The Burnt Toast Podcast is about diet culture, fatphobia, parenting and health.
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