Tag Archives: Douglas Brooks

[Inside the Pink Pyramid] But Of Course, Our Products End Up With the Retail Consumer

When I spoke with Laura Beitler, Mary Kay’s Vice President of Compliance, on NPR’s On Point on Monday, she was quick to emphasize that “absolutely, the majority of our products end up with the end consumer.” But when we pressed her, she also had to admit: “We can’t and don’t track retail sales.” 

How can both those things be true? 

To avoid falling into the Federal Trade Commission’s official definition of a pyramid scheme, it’s very important for Mary Kay — and all multi-level marketing companies — to insist that their primary goal is getting their products out to retail consumers. But to avoid being exposed as a business where the vast majority of the sales force is losing money, all of these companies have to claim that they have no idea what those end retail consumers are spending.

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Filed under Beauty Labor, Career Opportunities, Customer Cult, Makeup, Mary Kay

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[Virginia on the Radio] NPR’s On Point Investigates Mary Kay

NPR On Point Virginia Sole-Smith Investigating Mary Kay

In case you missed it live yesterday, here’s the podcast of NPR’s On Point, which devoted its second hour yesterday to Investigating Mary Kay, inspired by my Harper’s article.

The show was guest-hosted by Wade Goodwyn and in addition to me featured Lynne (one of the women profiled in my story) and Douglas Brooks, a practicing attorney who has litigated numerous class action suits on behalf of victims of multi-level marketing schemes over the past 20 years.

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Filed under Beauty Labor, Career Opportunities, Customer Cult, Happenings, Makeup, Mary Kay, Press

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